Open AccessOccupational stress, work engagement and coping strategies in Community Health Workers
Author(s) -
Francielli Regini Carvalho de Faria,
Luciano Garcia Lourenção,
Albertina Gomes da Silva,
Paula Canova Sodré,
Jussara Rossi Castro,
Márcio Andrade Borges,
Cláudia Eli Gazetta
Publication year - 2021
Publication title -
rev rene
Language(s) - English
Resource type - Journals
eISSN - 2175-6783
pISSN - 1517-3852
DOI - 10.15253/2175-6783.20212270815
Subject(s) - work engagement , coping (psychology) , occupational stress , socioeconomic status , psychology , work stress , perceived stress scale , clinical psychology , social psychology , work (physics) , medicine , stress (linguistics) , environmental health , engineering , mechanical engineering , population , linguistics , philosophy
Objective: to evaluate the levels of occupational stress, work engagement, and coping strategies among community health workers. Methods: cross-sectional study with 133 Community Health Workers. We used a questionnaire with socioeconomic and professional variables, the Work Stress Scale, the Utrecht Work Engagement Scale, and the Coping Modes Scale. Results: The mean occupational stress score was 2.7. Work engagement levels were high for dedication (4.0), vigor (4.3), and overall score (4.0). Problem-focused coping modes (3.9; ±0.6) and based on religious practices and fantasy thinking (3.4; ±0.7) stood out. Conclusion: there is a high percentage of professionals with significant occupational stress. The levels of work engagement were medium for absorption and high for dedication, vigor, and overall score. The coping strategies are focused on problem solving, religious practices and fanciful thoughts of positive character.