Open AccessOrganizational commitment and extra-role behaviour: A survey in Iran’s Insurance Industry
Author(s) -
Seyed Mehdi Mousavi Davoudi
Publication year - 2012
Publication title -
journal of business systems, governance and ethics
Language(s) - English
Resource type - Journals
ISSN - 1833-4318
DOI - 10.15209/jbsge.v7i1.215
Subject(s) - lisrel , organizational commitment , structural equation modeling , organizational citizenship behavior , business , business administration , sample (material) , psychology , normative , social psychology , statistics , mathematics , political science , law , chemistry , chromatography
The present study was conducted in Babol, a city in north of Iran, and aimed to analyze the relationships amongOrganizational Commitment (OC) components and employees’ extra-role behavior which is known asOrganizational Citizenship Behavior (OCB). We choose Affective commitment (AC), Normative Commitment (NC),and Continuance Commitment (CC) as the three components of OC; and the analysis was carried out utilizingStructural Equation Modeling (SEM) methodology by LISREL 8.8 software. There were 300 employees in 47branches of “Iran Insurance”. According to Krejcie and Morgan (1970), the minimum number of sample size wasdetermined as 169 employees. A total of 275 questionnaires were distributed among the employees and 190 usablequestionnaires were returned. The factors analysis and the findings show that AC and NC have a significantpositive influence on OCB. This finding implied that the higher the level of AC and NC, tended to increase the levelof employees’ OCB. Further, no significant relationship was found between CC and OCB.