Open AccessThe Impact of Emerging Technologies on Small and Medium Enterprises (SMEs)
Author(s) -
Wei Dai
Publication year - 2010
Publication title -
journal of business systems, governance and ethics
Language(s) - English
Resource type - Journals
ISSN - 1833-4318
DOI - 10.15209/jbsge.v4i4.171
Subject(s) - software as a service , phoenix , business , cloud computing , emerging technologies , small and medium sized enterprises , service (business) , emerging markets , service oriented architecture , architecture , knowledge management , software , process management , engineering management , computer science , marketing , software development , web service , engineering , world wide web , medicine , art , metropolitan area , pathology , finance , artificial intelligence , visual arts , programming language , operating system
This paper explores the potential of emerging technologies in transforming and automating the business processes of Small and Medium Enterprises (SMEs) and enable them to engage with trading partners and customers in global networks. The technologies are associated with Services Oriented Architecture (SOA) through Software as a Service (SaaS), cloud computing and innovative application environment developed through the Phoenix research program at Victoria University. A service framework based on the emerging technologies from the Phoenix program is presented and discussed in response to the SME barriers raised in accessing those technologies.