Open AccessA Study on the Classification and Trend Analysis of Quality Attributes of Air Purifiers : Based on Kano’s Model, Which Uses Timko’s Customer Satisfaction
Author(s) -
Eunsuk Choi,
Hyoseon Lim,
Jinryeol Lee
Publication year - 2018
Publication title -
archives of design research/di'jainhag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.179
H-Index - 4
eISSN - 2288-2987
pISSN - 1226-8046
DOI - 10.15187/adr.2018.08.31.3.69
Subject(s) - kano model , customer satisfaction , quality (philosophy) , engineering , air purifier , advertising , service quality , computer science , marketing , business , service (business) , mechanical engineering , philosophy , epistemology , inlet