A Balanced Scorecard for State U's Facilities Management Division? * | Zendy

Sheehan Norman T. | Zendy; Vaidyanathan Ganesh | Zendy; Kalagnanam Suresh | Zendy

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A Balanced Scorecard for State U's Facilities Management Division? *

Author(s) -

Sheehan Norman T.,

Vaidyanathan Ganesh,

Kalagnanam Suresh

Publication year - 2009

Publication title -

accounting perspectives

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.238

H-Index - 17

eISSN - 1911-3838

pISSN - 1911-382X

DOI - 10.1506/ap.8.1.4

Subject(s) - balanced scorecard , division (mathematics) , construct (python library) , process management , business , operations management , engineering management , facility management , computer science , management , engineering , mathematics , economics , marketing , arithmetic , programming language

This case introduces students to building and implementing a balanced scorecard (BSC) in a setting with which they are familiar — cleaning, maintenance, management, and construction of a university's buildings and grounds. Students are asked to construct or critique a BSC for the facilities management division of a university. This may lead to a discussion of the causal linkages implied in the BSC and how one would implement a BSC in a governmental setting.

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