Open AccessAssessing quality in professional services: a framework for gap analysis
Author(s) -
Vincent K. Omachonu,
J.W. van der Haar,
Daniel Berg
Publication year - 2016
Publication title -
international journal of transitions and innovation systems
Language(s) - English
Resource type - Journals
eISSN - 1745-008X
pISSN - 1745-0071
DOI - 10.1504/ijtis.2016.081553
Subject(s) - quality (philosophy) , gap analysis (conservation) , computer science , business , psychology , physics , biology , biodiversity , ecology , quantum mechanics