Open AccessManaging operations in professional service organizations
Author(s) -
Tiina Puolakka,
Petra Pekkanen,
Timo Pirttilä
Publication year - 2020
Publication title -
international journal of services and operations management
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 0.258
H-Index - 27
eISSN - 1744-2389
pISSN - 1744-2370
DOI - 10.1504/ijsom.2020.10028960
Subject(s) - workflow , control (management) , autonomy , knowledge management , business , service (business) , grounded theory , process management , public relations , computer science , qualitative research , marketing , sociology , political science , social science , database , artificial intelligence , law