Open AccessA capability perspective on service provision in project-based organisations
Author(s) -
Saad Zighan,
Ziad Alkalha,
David Bamford,
Iain Reid
Publication year - 2020
Publication title -
international journal of services and operations management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.258
H-Index - 27
eISSN - 1744-2389
pISSN - 1744-2370
DOI - 10.1504/ijsom.2020.10021862
Subject(s) - process management , business , knowledge management , service (business) , dynamic capabilities , thematic analysis , qualitative research , computer science , marketing , social science , sociology