Open AccessLean service and its implications in the quality of the service of the aircraft industry companies: A systematic review of the literature
Author(s) -
Martín Collao Díaz,
Andrés Gallardo Mondragón,
Jesús Cabrera Bonilla,
Juan Carlos Quiroz-Flores,
Alberto Flores Pérez
Publication year - 2022
Publication title -
international journal of productivity and quality management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.334
H-Index - 26
eISSN - 1746-6482
pISSN - 1746-6474
DOI - 10.1504/ijpqm.2022.10049976
Subject(s) - business , service quality , tertiary sector of the economy , service (business) , lean manufacturing , quality (philosophy) , aircraft industry , marketing , systematic review , engineering , operations management , manufacturing engineering , aeronautics , political science , philosophy , medline , epistemology , law