Open AccessQuality Mining: a New Approach for Managing Service Quality
Author(s) -
Abbas Sheikh Aboumasoudi,
Behnam Khamoushpour,
Arash Shahin,
Shakiba Khademolqorani
Publication year - 2021
Publication title -
international journal of productivity and quality management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.334
H-Index - 26
eISSN - 1746-6482
pISSN - 1746-6474
DOI - 10.1504/ijpqm.2021.10039234
Subject(s) - quality (philosophy) , service quality , quality management , computer science , service (business) , business , operations management , engineering , marketing , philosophy , epistemology