Open AccessEmotional labour and its psychometric outcomes on the service providers of the hotel industry
Author(s) -
Dipneet Saini,
Abhishek Singh
Publication year - 2020
Publication title -
international journal of leisure and tourism marketing
Language(s) - English
Resource type - Journals
eISSN - 1757-5575
pISSN - 1757-5567
DOI - 10.1504/ijltm.2020.111505
Subject(s) - emotional labor , service provider , service (business) , hospitality industry , psychology , business , hotel industry , applied psychology , social psychology , marketing , political science , tourism , law