Open AccessTHE INFLUENCE OF SERVICE QUALITY ON TOURIST LOYALTY: A CASE OF ELECTRIC TRAIN SERVICES (ETS)
Author(s) -
Noraihan Mohamad
Publication year - 2021
Publication title -
international journal of knowledge management in tourism and hospitality
Language(s) - English
Resource type - Journals
eISSN - 1756-0330
pISSN - 1756-0322
DOI - 10.1504/ijkmth.2021.10043557
Subject(s) - loyalty , service quality , tourism , business , service (business) , marketing , quality (philosophy) , advertising , telecommunications , computer science , geography , physics , archaeology , quantum mechanics