Open AccessUsing self-service technologies in hospitality setting
Author(s) -
Telma Aline Torrichelli,
Hamilton Pozo
Publication year - 2018
Publication title -
independent journal of management and production
Language(s) - English
Resource type - Journals
ISSN - 2236-269X
DOI - 10.14807/ijmp.v9i4.785
Subject(s) - cronbach's alpha , hospitality , likert scale , cluster (spacecraft) , service (business) , scale (ratio) , knowledge management , psychology , hospitality industry , applied psychology , marketing , computer science , business , tourism , developmental psychology , physics , quantum mechanics , political science , law , programming language
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