Open AccessEVALUATION OF CRITICAL SUCCESS FACTORS THROUGH THE USE OF MIND MAP IN THE LOGISTIC PROCESS OF A CUSTOMS CLEARANCE COMMISSIONER IN A BRAZILIAN COMPANY
Author(s) -
Jadir Perpétuo dos Santos,
Íris Bento da Silva,
Geraldo Cardoso de Oliveira Neto,
Orlando Fontes Lima,
André Jacinto Nunes
Publication year - 2015
Publication title -
independent journal of management and production
Language(s) - English
Resource type - Journals
ISSN - 2236-269X
DOI - 10.14807/ijmp.v6i2.279
Subject(s) - delphi method , critical success factor , process (computing) , exploratory research , software deployment , delphi , work (physics) , computer science , business , mind map , process management , knowledge management , marketing , operations management , sociology , artificial intelligence , economics , engineering , social science , mechanical engineering , operating system