Open AccessCall Centre: Ecrasez l’infame! Review of Jamie Woodcock’s Working the Phones: Control and Resistance in Call Centres
Author(s) -
Justyna Zielińska,
Jacek Zych
Publication year - 2018
Publication title -
praktyka teoretyczna
Language(s) - English
Resource type - Journals
ISSN - 2081-8130
DOI - 10.14746/prt.2018.1.13
Subject(s) - woodcock , call centre , resistance (ecology) , control (management) , sociology , media studies , computer science , management , telecommunications , economics , ecology , biology