Open AccessPublic health investigation of infection prevention and control complaints in Ontario, 2015–2018
Author(s) -
Geneviève Cadieux,
Catherine Brown,
Herveen Sachdeva
Publication year - 2019
Publication title -
canada communicable disease report
Language(s) - English
Resource type - Journals
eISSN - 1481-8531
pISSN - 1188-4169
DOI - 10.14745/ccdr.v45i11a03
Subject(s) - public health , medicine , thematic analysis , workload , family medicine , population , medical emergency , environmental health , nursing , qualitative research , management , social science , sociology , economics
Following an update to the provincial Infection Prevention and Control Complaint Protocol in 2015, Ontario public health units have been mandated to investigate infection prevention and control (IPAC) complaints in various settings, including those where regulated health professionals work. No surveillance system exists for IPAC complaints; therefore, little is known about their occurrence. Anecdotal evidence suggests a recent increase in IPAC complaints resulting in increased demand on public health resources.