Open AccessThe Impact of Reinvention Reforms and Public Service Motivation on Organizational Performance in Government Agencies
Author(s) -
Hsiang-Te Liu,
Ren-Fang Chao,
Tsung-Lin Wu,
Li-Yi Hsu
Publication year - 2021
Publication title -
advances in social sciences research journal
Language(s) - English
Resource type - Journals
ISSN - 2055-0286
DOI - 10.14738/assrj.85.10232
Subject(s) - public service motivation , public sector , public service , government (linguistics) , civil servants , structural equation modeling , civil service , organizational performance , business , service (business) , public relations , organizational structure , public administration , political science , marketing , economics , management , politics , philosophy , statistics , mathematics , linguistics , law
The pursuit of organisational performance has long been a focus of administrative innovation in government agencies. To understand the impact of reinvention reforms and public service motivation on organisational performance in the public sector, the present study conducted a survey with civil servants in Taiwan as the research subjects. A total of 953 valid questionnaires were collected and analysed using structural equation modelling. The results show that reinvention reforms have a significant positive impact on public service motivation, and that public service motivation has a significant positive effect on both internal organisational performance and external organisational performance. In addition, the present study also confirms that public service motivation plays a mediating role between reinvention reforms and internal organisational performance and external organisational performance.