Open AccessThe Impact of Customer Satisfaction on Loyalty in the Ghana Banking Sector: The Effect of Trust Mediation
Author(s) -
Stephen Banahene
Publication year - 2018
Publication title -
advances in social sciences research journal
Language(s) - English
Resource type - Journals
ISSN - 2055-0286
DOI - 10.14738/assrj.512.5545
Subject(s) - mediation , business , customer satisfaction , loyalty , loyalty business model , marketing , business administration , political science , service quality , law , service (business)