Open AccessROLE OF TOTAL QUALITY MANAGEMENT IN KENYAN COFFEE HOUSE REVENUE GENERATION
Author(s) -
John Ndungu Kirugumi,
Anita Wanjugu Wachira,
Lilian Karimi Mugambi Mwenda
Publication year - 2015
Publication title -
archives of business research
Language(s) - English
Resource type - Journals
ISSN - 2054-7404
DOI - 10.14738/abr.32.1020
Subject(s) - revenue , business , kenya , quality (philosophy) , customer satisfaction , marketing , revenue management , control (management) , total revenue , operations management , economics , finance , management , philosophy , epistemology , political science , law