Open AccessThe Effect of Information Technology, Competence, and Commitment to Service Quality and Implication on Customer Satisfaction
Author(s) -
Evan Nugraha,
Rini Mulyani Sari,
Sutarman Sutarman,
Arif Yunan,
Asep Kurniawan
Publication year - 2022
Publication title -
international journal of technology
Language(s) - English
Resource type - Journals
ISSN - 2087-2100
DOI - 10.14716/ijtech.v13i4.3809
Subject(s) - competence (human resources) , customer satisfaction , service quality , business , marketing , information technology , research object , organizational commitment , information quality , knowledge management , service (business) , information system , psychology , business administration , computer science , engineering , social psychology , operating system , electrical engineering