Open AccessMulti Criteria-based Decision Making of Affiliative Orchestration Capability of Balinese Tourism Management
Author(s) -
Ketut Santra,
Wayan Sukarta,
Ni Wayan Sumetri
Publication year - 2022
Publication title -
webology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.259
H-Index - 18
ISSN - 1735-188X
DOI - 10.14704/web/v19i1/web19365
Subject(s) - orchestration , tourism , stakeholder , business , set (abstract data type) , corporate governance , marketing , knowledge management , public relations , geography , political science , computer science , art , musical , archaeology , finance , visual arts , programming language
The study analyzes what tasks are carried out and how the tourism village manager harmonizes the differences in interests between stakeholders in the tourist village. This research was conducted by examining the practice of governance competencies carried out by tourism village managers in Bali by conceptualizing Affiliative Orchestration Capability (AOC). By using multiple criteria of stakeholders as the basis for decision making, this study formulates a set of competency models for tourism village managers. The results underline the importance of affiliative orchestration ability as a set of competencies for tourism village managers who are able to harmonize all stakeholder interests in Bali. Stakeholder decision making shows that tourism village managers who practice affiliative orchestration skills tend to be better able to manage tourist villages that meet the criteria for sustainable tourism villages.