Open AccessImplementation of Management Information at Online Transportation Service
Author(s) -
Enny Rajab,
Ni Luh Putu Sariani
Publication year - 2021
Publication title -
webology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.259
H-Index - 18
ISSN - 1735-188X
DOI - 10.14704/web/v18si05/web18276
Subject(s) - digitization , indonesian , service (business) , business , qualitative research , feeling , marketing , computer science , telecommunications , sociology , psychology , social science , philosophy , linguistics , social psychology
Digitization is a trend and need in every activity. Almost all activities are always in contact with technology. Likewise with Indonesian transportation which cannot be separated from the use of technology. So this study aims to examine the feeling of information technology in operational and management activities at the Indonesian transportation facility, namely PT. Go-Jek Indonesia. The method in this study is direct observation of the perpetrators of Go-Jek transportation with qualitative data. The results show that the E-Commerce system plays an important role in the smooth running of people's life activities, many conveniences are provided both in traveling, ordering a joint, ordering food or other facilities. Vice versa with workers in this field are very accommodated with the information system used.