Open AccessThe Effect of Effective Healthcare in Managing Customer Relationship - A Study on Health Care, Hospital Image, Satisfaction and Loyalty of Private Hospitals in Baghdad
Author(s) -
Hafsa Atallah Hussein
Publication year - 2021
Publication title -
webology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.259
H-Index - 18
ISSN - 1735-188X
DOI - 10.14704/web/v18si05/web18230
Subject(s) - loyalty , health care , business , customer satisfaction , loyalty business model , marketing , patient satisfaction , nursing , medicine , political science , service quality , law , service (business)