Open AccessEmployee Conflicts Leading Towards Hostile Work Environment: A Case of Health Center
Author(s) -
Shobhit Anand,
Ritesh Dwivedi,
Sukrit Kumar
Publication year - 2021
Publication title -
webology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.259
H-Index - 18
ISSN - 1735-188X
DOI - 10.14704/web/v18i2/web18330
Subject(s) - harassment , public relations , business , working environment , work environment , work (physics) , health care , psychology , social psychology , political science , engineering , business administration , work performance , mechanical engineering , law
The communication style of an organization plays a significant role in achieving the goal. In the healthcare industry aspects of communication among co-workers and management play a very sensitive role. Nicobar health private limited (NHPL) (imaginary) is a large organization. This case study present issues on versions of the communication gap between higher authorities and subordinate employees that lead to traumatized lifetime experience of an employee within the organization while rendering her duties. The differences between two individuals (senior and subordinate) turned into workplace harassment. Communication barriers promoted harassment at workplace, therefore this case study tries to touch these issues and it will also provide suggestions for further improvement in employee communication with reference to a safe workplace.