Open AccessCorrelation Between Public Library Service User Satisfaction and Loyalty and Moderator Variables
Author(s) -
Seongsin Lee
Publication year - 2013
Publication title -
han'gug bi'beullia/hanguk biblia hakoeji
Language(s) - English
Resource type - Journals
ISSN - 1229-2435
DOI - 10.14699/kbiblia.2013.24.1.083
Subject(s) - moderation , loyalty , service (business) , loyalty business model , business , service design , service provider , world wide web , computer science , advertising , marketing , psychology , service quality , social psychology