Open AccessCONSUMER’S ORIENTED DENTAL SERVICE QUALITY ASSESSMENT USING THE SERVQUAL MODEL
Author(s) -
Zaura Anggraeni,
Emmy Hastuti,
F. Joelimar Aryadi
Publication year - 2008
Publication title -
journal of dentistry indonesia
Language(s) - English
Resource type - Journals
eISSN - 2355-4800
pISSN - 1693-9697
DOI - 10.14693/jdi.v13i2.325
Subject(s) - servqual , service quality , quality (philosophy) , marketing , business , reliability (semiconductor) , empathy , service (business) , government (linguistics) , psychology , social psychology , philosophy , power (physics) , physics , epistemology , quantum mechanics , linguistics