Open AccessThe Role of Customer Satisfaction Mediates Customer Relationship Management And Quality of Service To Customer Loyalty of Garuda Indonesia Domestic Airline
Author(s) -
Ida Ayu Chintia Pramesti,
I Gusti Ngr Jaya Agung Widagda
Publication year - 2021
Publication title -
ssrg international journal of economics and management studies
Language(s) - English
Resource type - Journals
ISSN - 2393-9125
DOI - 10.14445/23939125/ijems-v8i11p109
Subject(s) - business , service quality , loyalty business model , customer satisfaction , marketing , customer advocacy , customer retention , process management , service (business)