Open AccessCollaborative Commerce Model for SMEs A Knowledge and Resources Sharing Mechanism for Co Creation
Author(s) -
Mardiana Purwaningsih,
Betty Purwandari,
Muhammad Mishbah,
Panca O. Hadi Putra
Publication year - 2022
Publication title -
desidoc journal of library and information technology
Language(s) - English
Resource type - Journals
eISSN - 0976-4658
pISSN - 0974-0643
DOI - 10.14429/djlit.42.2.17294
Subject(s) - conceptual model , knowledge management , business , small and medium sized enterprises , knowledge sharing , computer science , conceptual framework , personalization , construct (python library) , sample (material) , nonprobability sampling , social media , marketing , world wide web , database , epistemology , population , philosophy , chemistry , demography , finance , chromatography , sociology , programming language
As a response to the severe impact of the COVID-19 pandemic, Small and Medium-sized Enterprises (SMEs) must collaborate and work together; namely, using collaborative commerce (c-commerce). To some extent, SMEs have taken advantage of various web, e-marketplace, and social media resources to collaborate in their business activities. However, this only occurs to a partial extent. Consequently, a study was conducted to build a conceptual model of c-commerce for SMEs, for use as a standard in these collaborative activities. Data collection was performed through in-depth interviews, observation, and literature reviews. The sample selection was done via purposive sampling; specifically, SMEs’ fashion products with high personalisation and good production quality. The conceptual model of c-commerce is based on the Soft Systems Methodology (SSM), a suitable method for building models for new and complex ecosystems. The conceptual model is compared with a rich picture and then analysed. The final result of the conceptual model is employed to construct a c-commerce system for SMEs in creating joint products and sharing resources with their stakeholders.