Open AccessDecision Support Tools for Selecting Organisational Improvement Initiatives: a Review
Author(s) -
Musli Mohammad,
Ligesh Manni Vattiyan,
Mohd Shahir Yahya
Publication year - 2018
Publication title -
international journal of engineering and technology
Language(s) - English
Resource type - Journals
ISSN - 2227-524X
DOI - 10.14419/ijet.v7i3.7.16260
Subject(s) - decision support system , ranking (information retrieval) , knowledge management , process management , decision analysis , computer science , business , management science , engineering , data mining , artificial intelligence , statistics , mathematics
Decision support tools are used in many organisations to support organisational decision making activities. However, very limited studies have been found focussing on the decision support tools for selecting organisational improvement initiatives. Improvement initiatives are approaches, management systems, tools and/or techniques that can be used for managing and improving organisations, such as Lean, ISO9001 and Improvement Team. Four existing decision support tools were reviewed and compared. All four decision support tools consist of decision matrix, rating and ranking to assist in selecting appropriate improvement initiative. Finally, several potential future studies have been proposed.