Open AccessA Systematic Mapping Review of Software Usability Metrics
Author(s) -
Braulio Murillo,
José Antonio Pow-Sang
Publication year - 2018
Publication title -
international journal of engineering and technology
Language(s) - English
Resource type - Journals
ISSN - 2227-524X
DOI - 10.14419/ijet.v7i3.13.16327
Subject(s) - usability , computer science , usability inspection , usability goals , usability engineering , system usability scale , software , component based usability testing , software engineering , software peer review , cognitive walkthrough , usability lab , software development , human–computer interaction , software construction , operating system
The importance of usability in software applications is growing day by day, because it is increasingly the competitiveness of organizations to always offer better tools that meet the needs of their customers and users. However, there is no single instrument to measure the usability of software. There are several techniques to evaluate software usability, these evaluations being quantitative and qualitative. The main way to quantitatively evaluate a software product is by using software usability metrics. The present study performs a systematic mapping review to determine if there are experiences that use software usability metrics.