Open AccessThe Link Between Employees’ Organizational Tenure and Citizenship Behaviour: do Different Types of Trust Play Important Role?
Author(s) -
Bee Seok Chua,
Jasmine Adela Mutang,
Nurul Hudani Md Nawi,
Walton Wider,
Tan Cho Chiew
Publication year - 2018
Publication title -
international journal of engineering and technology
Language(s) - English
Resource type - Journals
ISSN - 2227-524X
DOI - 10.14419/ijet.v7i2.29.14305
Subject(s) - organizational citizenship behavior , mediation , structural equation modeling , scale (ratio) , organizational commitment , citizenship , psychology , social psychology , political science , sociology , mathematics , statistics , social science , physics , quantum mechanics , politics , law
This study aims to examine the mediating effects of five different types of employees’ trust on the relationship between employees’ organizational tenure and their organizational citizenship behaviour. Using data obtained from 163 employees from banking organization located in Kota Kinabalu, Sabah. Structural equation modelling was used to assess the relationship between variables. The Employees Trust Scale and Organizational Citizenship Behaviour Scale were used to measure the variable. The relationship between the variables was analysed by using partial least squares structural equation modelling [PLS-SEM]. Results showed that the direct effect of employee organizational tenure showed a positive but not significant effect towards organizational citizenship behaviour. For the direct effect of employee’s trust towards their organizational citizenship behaviour, the sub scale of integrity and relationship influence organizational citizenship behaviour significantly. The sub scale of integrity shows a negative and significant effect towards organization citizenship, whereas the sub scale of relationship affects organizational citizenship behaviour positively. While, the mediation test showed mediation effect did not exist between employee organizational tenure, employee’s trust, and organizational citizenship behaviour. The final part of analysis indicated the model has adequate predictive relevance.