Open AccessMinimal cost service rate in priority queuing models for emergency cases in hospitals
Author(s) -
Nse S. Udoh,
Idorenyin A. Etukudo
Publication year - 2018
Publication title -
international journal of advanced statistics and probability
Language(s) - English
Resource type - Journals
ISSN - 2307-9045
DOI - 10.14419/ijasp.v6i2.12332
Subject(s) - queueing theory , service (business) , unit (ring theory) , total cost , computer science , operations research , operations management , business , computer network , mathematics , engineering , mathematics education , accounting , marketing
Performance measures and waiting time cost for higher priority patients with severe cases over lower priority patients with stable cases using preemptive priority queuing model were obtained. Also, a total expected waiting time cost per unit time for service and the expected service cost per unit time for priority queuing models: M/M/2: ∞/NPP and M/M/2: ∞/PP were respectively formulated and optimized to obtain optimum cost service rate that minimizes the total cost. The results were applied to obtain optimum service rate that minimizes the total cost of providing and waiting for service at the emergency consulting unit of hospital.