Open AccessEffects of Customer Satisfaction, Perceived Switching Costs and Regret on Repurchasing Intention: The Case of Coffee Chains
Author(s) -
Byoung-Soo Kim
Publication year - 2017
Publication title -
journal of digital convergence
Language(s) - English
Resource type - Journals
eISSN - 1975-0722
pISSN - 1738-1916
DOI - 10.14400/jdc.2017.15.3.87
Subject(s) - regret , business , customer satisfaction , context (archaeology) , marketing , service quality , quality (philosophy) , service (business) , advertising , computer science , paleontology , philosophy , epistemology , machine learning , biology
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