Open AccessTOTAL QUALITY MANAGEMENT PRACTICE RELATING TO ORGANIZATIONAL COMMUNIC ATION AND CUSTOMER SATISFACTION
Author(s) -
Shaik Mastan Vali
Publication year - 2015
Publication title -
journal of advances in business management
Language(s) - English
Resource type - Journals
eISSN - 2395-7441
pISSN - 2395-7328
DOI - 10.14260/jadbm/2015/17
Subject(s) - business , customer satisfaction , total quality management , quality management , quality (philosophy) , marketing , process management , philosophy , epistemology , service (business)