Open AccessAn Agent-based Model to Study the Evolution of Service Systems through the Service Life Cycle
Author(s) -
Chathura Rajapakse,
Takao Terano
Publication year - 2013
Publication title -
international journal of energy, information and communications
Language(s) - English
Resource type - Journals
eISSN - 2652-1989
pISSN - 2093-9655
DOI - 10.14257/ijeic.2013.4.5.05
Subject(s) - service design , service (business) , service provider , service system , service product management , service delivery framework , computer science , differentiated service , service level objective , process management , service guarantee , business , marketing