Open AccessProtótipo de Alta Fidelidade de Assistente Virtual para Instituições de Ensino no Estado do Amazonas
Author(s) -
Ana Paula Cardoso Teixeira,
Yuri Farias dos Santos,
Edimar Rodrigues,
Paulo Victor Marajó,
Priscila Fernandes,
Vitor Bremgartner da Frota,
Luís Rivero
Publication year - 2021
Publication title -
anais do xii computer on the beach - cotb '21
Language(s) - English
Resource type - Conference proceedings
DOI - 10.14210/cotb.v12.p493-495
Subject(s) - brainstorming , benchmarking , computer science , institution , library science , engineering management , engineering , sociology , business , social science , marketing , artificial intelligence
In educational institutions, the use of virtual assistants has beenencouraged due to the possibility of disseminating relevant information,assisting in communication between actors and providingsupport in organizing academic activities. Despite the existence ofseveral virtual assistants, these systems do not present real-timeinformation or data at a personalized level of detail. In addition,the systems that provide this information are not free of charge,making it difficult for institutions with low resources to adopt them.Considering the importance of assisting students and teachers duringacademic activities through the provision of information, thiswork presents a proposal for a virtual assistant application forFederal Institute of Amazonas Campus Manaus Distrito Industrial(IFAM/CMDI). Brainstorming and benchmarking techniques wereapplied to survey the functionalities to be presented by the systemand a high-fidelity prototype of the system was developed. As aresult, it was possible to present the various dialogues that theassistant will provide and the types of information that will bepresented to the various actors within the educational institution.