Open AccessImpacts of service quality, brand image, and perceived value on outpatient’s loyalty to China’s private dental clinics with service satisfaction as a mediator
Author(s) -
Wenyi Lin,
Wanxia Yin
Publication year - 2022
Publication title -
plos one
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.99
H-Index - 332
ISSN - 1932-6203
DOI - 10.1371/journal.pone.0269233
Subject(s) - loyalty , service quality , patient satisfaction , path analysis (statistics) , customer satisfaction , service (business) , medicine , marketing , quality (philosophy) , psychology , family medicine , business , statistics , philosophy , mathematics , epistemology