Open AccessExploring member’s knowledge sharing intention in online health communities: The effects of social support and overload
Author(s) -
ChiaHui Yen
Publication year - 2022
Publication title -
plos one
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.99
H-Index - 332
ISSN - 1932-6203
DOI - 10.1371/journal.pone.0265628
Subject(s) - affect (linguistics) , social support , psychology , perspective (graphical) , psychological distress , autism spectrum disorder , social network (sociolinguistics) , distress , autism , social psychology , developmental psychology , social media , clinical psychology , mental health , psychiatry , computer science , communication , artificial intelligence , world wide web
This study explores the determinants of members’ participation intention in online health communities (OHC) from both the facilitators and barriers points of view. From the facilitators perspective, each member’s subjective well-being plays a crucial role in sharing intention. On the other hand, from the barriers point of view, social network site exhaustion would negatively affect. The survey was conducted on two online support groups, including parents of children with autism spectrum disorder and caregivers of dementia disease. This study collected 330 questionnaires from social network sites to examine the research model. The results showed that social support positively affects members’ self-efficacy; in turn, self-efficacy has a positive effect on subjective well-being. Overload has an impact on psychological distress. Moreover, members’ subjective well-being determined their knowledge sharing intention.