Open AccessI deserve more A’s: A report on the development of a measure of academic entitlement
Author(s) -
Dennis L. Jackson,
Marc P. Frey,
Chelsea McLellan,
Carolyn M. Rauti,
Paige Lamborn,
Jill A. Singleton-Jackson
Publication year - 2020
Publication title -
plos one
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.99
H-Index - 332
ISSN - 1932-6203
DOI - 10.1371/journal.pone.0239721
Subject(s) - entitlement (fair division) , confirmatory factor analysis , measure (data warehouse) , scale (ratio) , psychology , set (abstract data type) , actuarial science , econometrics , structural equation modeling , statistics , computer science , business , mathematics , data mining , computer network , physics , quantum mechanics , programming language
This paper reports the results of a multi-stage effort to develop a measure of Academic Entitlement. An empirical/rational approach was taken to develop items and reduce the item set for a final version of the Academic Entitlement Scale (AES). The measure includes seven dimensions: Accommodation, Reward for Effort, Responsibility Avoidance, Grade Haggling, Customer Orientation, Customer Service Expectations, and General Academic Entitlement. Fit, using Confirmatory Factor Analysis, for the seven-factor correlated model and a bifactor model including General AE and the six specific factors, was good. The full measure is reported along with descriptive statistics for the scale and preliminary validation evidence.