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Testing the interactive effects of outcome favourability and procedural fairness on members' reactions towards a voluntary professional organization
Author(s) -
Ehlen Craig R.,
Magner Nace R.,
Welker Robert B.
Publication year - 1999
Publication title -
journal of occupational and organizational psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.257
H-Index - 114
eISSN - 2044-8325
pISSN - 0963-1798
DOI - 10.1348/096317999166572
Subject(s) - resentment , psychology , turnover , outcome (game theory) , social psychology , public relations , political science , management , mathematical economics , politics , law , economics , mathematics
Questionnaire data from 213 members of a voluntary professional organization were used to examine the interactive effects of outcome favourability and structural procedural fairness in organizational decision making on members' commitment to and resentment towards the organization. The focal interaction emerged on resentment such that members had particularly high resentment when the outcome was unfavourable and procedures were unfair. However, contrary to prior results from field studies relating to employer organizations, the interaction did not emerge on commitment. This latter finding may be attributable to the nature of the material outcomes established by voluntary professional organizations and an emphasis by members on psychological outcomes such as selfesteem.