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Interpersonal aggression and team effectiveness: The mediating role of team goal commitment
Author(s) -
Aubé Caroline,
Rousseau Vincent
Publication year - 2011
Publication title -
journal of occupational and organizational psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.257
H-Index - 114
eISSN - 2044-8325
pISSN - 0963-1798
DOI - 10.1348/096317910x492568
Subject(s) - psychology , aggression , interpersonal communication , team effectiveness , psychological safety , interpersonal relationship , social psychology , team composition , applied psychology , management , economics
This study examines the detrimental effect that interpersonal aggressive behaviours may have on two dimensions of team effectiveness, namely team performance and team viability. Moreover, this study investigates the mediating role of team goal commitment in these relationships. Data were collected from 97 work teams (341 members and 97 immediate supervisors) working in a public safety organization. The results indicate that interpersonal aggression is negatively related to team performance and team viability. The results also show that team goal commitment exercises a complete mediating role with regard to these relationships. Overall, this study highlights potential negative consequences of interpersonal aggression at the team level.