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Trait conscientiousness, leader‐member exchange, job satisfaction and organizational citizenship behaviour: A test of an integrative model
Author(s) -
Lapierre Laurent M.,
Hackett Rick D.
Publication year - 2007
Publication title -
journal of occupational and organizational psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.257
H-Index - 114
eISSN - 2044-8325
pISSN - 0963-1798
DOI - 10.1348/096317906x154892
Subject(s) - conscientiousness , psychology , organizational citizenship behavior , job satisfaction , social psychology , job attitude , trait , organizational commitment , job performance , quality (philosophy) , test (biology) , contextual performance , big five personality traits , personality , extraversion and introversion , paleontology , philosophy , epistemology , biology , computer science , programming language
Competing theoretical models were tested, linking organizational citizenship behaviour (OCB) to trait conscientiousness, job satisfaction and leader‐member‐exchange (LMX) quality. Meta‐analytic structural equation modelling results provide strongest support for a model wherein more conscientious employees display more OCB, which enhances LMX quality, leading to greater job satisfaction. In‐turn, employees reciprocate their higher job satisfaction by demonstrating more OCB. Beyond supporting the view that OCB represents employee reciprocation for the satisfying job experiences typically stemming from higher‐quality LMX, our findings help to legitimize the notion that OCB may be used, particularly by more conscientious employees, as a means of nurturing higher‐quality LMX and to gain access to more satisfying job experiences.