Evaluación y análisis de herramientas digitales en el yacimiento arqueológico de Empúries, Catalunya

Within the scope of the evolution of technologies, there are more and more heritage and cultural spaces that include in their dissemination and mediation technological tools, specifically and significantly, those catalogued as digital tools. This study takes into account heritage spaces that have permanently included digital tools as mediation resources in archaeological spaces. To this end, the case of the archaeological site of Empúries, Catalonia, has been taken as an example, where an evaluation of these digital tools has been carried out based on their capacity to create and transmit knowledge to users, on the understanding of the material remains present in the site and on the satisfaction generated by these tools. This research is of an exploratory nature and has been carried out using a qualitative methodology. The aim is to establish to what extent the technological or digital tools (specifically, the audio guide and Virtual Reality) help to understand the material remains present in the archaeological site, and the extent to which the digital tools chosen in the mediation of the heritage encourage interaction between visitor and environment is analysed. The results show that it is not possible to say that digital tools significantly increase visitor satisfaction, since the average response of all visitors, regardless of the visit made, is positive.