Open AccessNeeds-Based Customer Value Effects of Family Restaurants on Customer Satisfaction and Behavior Intention
Author(s) -
Ki-soo Kim,
Jaehyun Shim
Publication year - 2013
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.13106/jds.2013.vol11.no12.51.
Subject(s) - business , customer satisfaction , customer value , marketing , value (mathematics) , customer equity , advertising , customer retention , customer delight , service quality , service (business) , microeconomics , economics , statistics , mathematics , profit (economics)