Open AccessDEVELOPING ANP TO RANK THE BRANCHES OF AN INSURANCE COMPANY BASED ON SERVQUAL
Author(s) -
Mohsen Miri,
Manouchehr Omidvari,
Ahmad Sadeghi,
Hassan Haleh
Publication year - 2014
Publication title -
international journal of the analytic hierarchy process
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.213
H-Index - 3
ISSN - 1936-6744
DOI - 10.13033/ijahp.v6i1.218
Subject(s) - servqual , analytic network process , ranking (information retrieval) , service quality , quality (philosophy) , computer science , service (business) , rank (graph theory) , scale (ratio) , business , marketing , operations research , mathematics , analytic hierarchy process , information retrieval , philosophy , physics , epistemology , combinatorics , quantum mechanics