Open AccessThe Effect of the Cabin Service Quality on Customer Loyalty and Airline Image
Author(s) -
Soo-Myung Wang,
Hye-Yoon Park
Publication year - 2016
Publication title -
han-guk hanggong unhang hakoeji/han-gug hanggong unhang hag-hoeji
Language(s) - English
Resource type - Journals
eISSN - 2466-1791
pISSN - 1225-9705
DOI - 10.12985/ksaa.2016.24.2.047
Subject(s) - business , service quality , loyalty business model , marketing , aviation , loyalty , advertising , service (business) , competition (biology) , quality (philosophy) , engineering , aerospace engineering , ecology , philosophy , epistemology , biology