Open AccessThe Effect of Servicescape at Airport Duty Free Shop on Customer Satisfaction and Image
Author(s) -
Kyu-Seon Park,
Jin-Woo Park
Publication year - 2016
Publication title -
han-guk hanggong unhang hakoeji/han-gug hanggong unhang hag-hoeji
Language(s) - English
Resource type - Journals
eISSN - 2466-1791
pISSN - 1225-9705
DOI - 10.12985/ksaa.2016.24.1.016
Subject(s) - servicescape , duty , customer satisfaction , business , service (business) , marketing , value (mathematics) , service quality , advertising , psychology , computer science , philosophy , theology , machine learning