Open AccessThe Study of the Influence of Low Cost Carriers' Web site Service Quality on Customer Loyalty
Author(s) -
Hye-Won Hyun,
MyungSun Suh
Publication year - 2015
Publication title -
han-guk hanggong unhang hakoeji/han-gug hanggong unhang hag-hoeji
Language(s) - English
Resource type - Journals
eISSN - 2466-1791
pISSN - 1225-9705
DOI - 10.12985/ksaa.2015.23.1.103
Subject(s) - service quality , loyalty business model , customer satisfaction , marketing , business , low cost carrier , reliability (semiconductor) , loyalty , servqual , service (business) , power (physics) , physics , quantum mechanics