Open AccessTHE EFFECT OF SERVICE QUALITY FOR CUSTOMER SATISFACTION TO CREATE SUSTAINABLE GROWING COMPANIES
Author(s) -
David Sukardi Kodrat
Publication year - 2017
Publication title -
jurnal teknobisnis/teknobisnis
Language(s) - English
Resource type - Journals
eISSN - 2460-9463
pISSN - 0216-5996
DOI - 10.12962/j24609463.v7i1.2429
Subject(s) - business , customer satisfaction , empathy , service quality , marketing , reliability (semiconductor) , sample (material) , population , service (business) , quality (philosophy) , simple random sample , customer profitability , customer retention , advertising , psychology , power (physics) , chemistry , physics , demography , philosophy , epistemology , chromatography , quantum mechanics , psychiatry , sociology