Open AccessANALISIS KEPUASAN NASABAH DENGAN METODA SER VQUAL GUNA MENINGKATKAN KUALITAS PELAYANAN PERBANKAN DI PT BANK XYZ Tbk. KANTOR CABANG KEDIRI
Author(s) -
Andjik Setyo Widodo,
Bobby Oedy Pramoedyo Soepangkat,
Sony Sunaryo
Publication year - 2017
Publication title -
jurnal teknobisnis/teknobisnis
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2460-9463
pISSN - 0216-5996
DOI - 10.12962/j24609463.v2i1.2815
Subject(s) - business , business administration , service quality , customer satisfaction , order (exchange) , service (business) , marketing , quality (philosophy) , finance , philosophy , epistemology